The Plan

Package Features

Telehealth Benefits

LiveMD 360 makes non-insured healthcare benefits 
more accessible and affordable 
with both Business and Individual plans. 
Review the services below for available plan options.

Teladoc

Feel better now! 24/7 access to a doctor is only a call or click away—anytime, anywhere with no per visit fee. With Teladoc, you can talk to a doctor by phone or online video to get a diagnosis, treatment options and prescription if medically necessary. Save time and money by avoiding crowded waiting rooms in the doctor’s office, urgent care clinic or ER. Just use your phone, computer, smartphone or tablet to get a quick diagnosis by a U.S. licensed physician.

On-demand healthcare—wherever, whenever

Treatment for common medical issues such as colds, flu, poison ivy, respiratory infections, bronchitis, pink eye, sinus problems, allergies, urinary tract infections and ear infections

10 minute average doctor response time

Visits for all ages—from children to seniors

U.S. board-certified doctors with an average 20 years practice experience

Upon request, Teladoc can share visit information with your doctor

Teladoc Behavioral Health & Dermatology

Teladoc provides peace of mind from the comfort of home with access to licensed therapists and dermatologists for a fraction of the cost of typical in-person visits. 

Therapy


Establish an ongoing relationship with a licensed therapist through video or phone sessions

Get support for anxiety, depression, stress/PTSD, panic disorder, grief, family & marriage issues, and more 

Prescriptions are sent to your local pharmacy, when medically necessary 

$200 first-time consult fee with a psychiatrist, $95 for all follow up consults with the selected psychiatrist, and $85 for each consult with a therapist other than a psychiatrist 

Dermatology


A quick, convenient and discreet solution for treating skin conditions such as rash, acne, psoriasis, suspicious moles, and more

Upload images of your skin issue and receive a response within two days from a licensed dermatologist through Teladoc’s online message center

Prescriptions are sent to your local pharmacy, when medically necessary 

$75 consult fee, plus one follow-up question

live doctor on tablet

Doctors Online powered by eDocAmerica

The fast, easy way to get health information from an online resource you can trust. You have 24/7 access to doctors, pharmacists, psychologists, dentists, dieticians and more by email or smartphone app. You’ll get treatment options and advice you understand. With Doctors Online, the doctor’s always in!

Responses within a few hours

Secure Personal Health Record

Unlimited, confidential services include your immediate family

man looking at prescription

Retail & Mail Order Pharmacy

Don’t let the cost of medications keep you from managing your health. Enjoy discounts on your prescription medications with Retail and Mail Order Pharmacy. Save 10% to 85% on most prescriptions at 60,000 retail pharmacies nationwide, and 10% to 85% on 30+ day supply prescriptions shipped directly to your home with free standard shipping. 

Participating retail pharmacies include Walgreens, Target, CVS, and many other independent, national, and regional chains 

Even if you have insurance, you can present both cards at the pharmacy or research online to receive the lowest price 

Mail Order service includes a Patient Assistance Program that helps qualifying individuals receive free or low-cost prescriptions

Mail Order Pharmacy

Save 10% to 85% on prescription medications without stepping foot in a pharmacy. With the convenient online, pre-paid program, Mail Order Pharmacy ships discounted prescriptions directly to your home with free standard shipping. Services include: 

Auto-refill service, with prescriptions refilled every 90 days 

Daily medication reminders sent by text, email, and/or phone call 

Savings on pet prescription medications, including heartworm prevention and prescription food, with the same convenient, pre-paid, mail order process 

Patient Assistance Program that helps qualifying individuals (typically those without insurance) receive free or low-cost prescription medications

Lifestyle Benefits

ID Sanctuary™

With ID Sanctuary, you can rely on immediate, personalized attention from a fraud specialist whenever you need it. Fraud specialists are armed with the knowledge to help reduce the risk of identity theft and provide unlimited restoration assistance should you fall victim—giving you emotional support and peace of mind.

Unlimited 24/7 restoration assistance whenever your identity has been compromised

Step-by-step guidance through the identity restoration process if you become a victim of identity theft or fraud

Document replacement assistance when identification documents such as Social Security cards, birth certificates, passports and driver’s licenses are lost, stolen or destroyed

Credit inquiry activity alerts

One bureau credit report, credit score and monitoring

Access to an online educational resource with new articles, information, tips and best practices to protect against identity theft

Includes you and up to four legal dependents 18 and over

Global Travel Assistance

Protect yourself and your loved ones anytime you travel 100 miles or more from home* with a global network of doctors, assistance personnel and emergency benefits. You’ll be safe and sound from air to ground.

city lights at night

Emergency medical evacuation 

Monitoring of treatment 

Lost or stolen travel documents assistance 

Transportation to join a family member in the hospital 

Emergency travel arrangements for dependent children 

Coordination of hospital payments and insurance 

Medical, behavioral or mental health, dental, and pharmacy referrals 

Emergency travel funds assistance 

Translation and interpreter referral 

Legal consultation and referral 

Pre-travel planning and security information 

Political and natural disaster evacuation 

Return of mortal remains

*Home is defined as the address listed on member’s ID (Driver’s License or Passport)

Pet Care

To locate a provider, click here.

Caring for pets can be rrrrruff! Keep your pets happy and healthy with discounts on everything from toys and treats to boarding and eats! You can save on doggy daycare, house sitting, veterinary services and more.

25% off all in-house medical services at participating veterinarians

$50 credit to Rover.com for boarding, sitting and walking (new users only)

15% off all purchases from PetCareRx.com, including prescriptions and preventatives

24/7 Lost Pet Recovery Service, with pet tags for each enrolled pet

woman calling for roadside assistance

Roadside Assistance

Stranded? Car trouble is no trouble. Roadside Assistance is there for you and your immediate family to help with a flat tire, lock-out, battery, collision and even towing—with coverage up to $80. They will even bring you fuel, oil, fluid and water 24/7!

Limit one service within 72 hours and five services per year. This is not an insurance product.

© 2019 Teladoc, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services.  Click here to view a Teladoc Access Map.

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Disclosures:
Behavioral Health visits and Dermatology consultations are not available 24/7/365. Behavioral Health visits will be scheduled. Behavior Health visits are not available to minors. All Behavioral Health specialists may not be available in all states. For dermatology consultations, members must complete a Dermatology Intake Form and upload a minimum of three images through the secure message center before each initial consultation. Dermatology is not available in ID or ND.

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DISCLOSURES

This program is NOT insurance coverage, not intended to replace insurance, and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CRM 5.00. It contains a 30-day cancellation period, provides discounts only at the offices of contracted health care providers, and each member is obligated to pay the discounted medical charges in full at the point of service. For a complete list of disclosures, click here. Discount Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475, Dallas, TX 75380-3475.

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Not available to UT, VT or WA residents.