Mental Health

Mental Well-Being

Mental health refers to anything affecting our psychological, emotional, or social well-being. This includes mental illnesses like anxiety and depression, chronic stress, and responses to traumatic events or ongoing troubles. One in six Americans are facing a mental health issue at any given time, and the majority of those suffering haven’t sought appropriate treatment.

While the stigma associated with mental health has decreased over time, it’s still an obstacle keeping people from getting the treatment they need. Part of this stigma is in the workplace, where employees are more anxious or ashamed to ask for time off to treat a mental condition, as opposed to a physical illness like a stomach virus or the flu.

Impact of Poor Mental Health

Whether a person is suffering from anxiety, depression, or chronic stress, their body is likely to bear the burden. If anxiety or stress is causing someone to tense up, they might carry the tension in their neck or shoulders and develop chronic pain. When untreated, individuals with a mental illness are also at risk of developing high blood pressure, heart disease, and gastrointestinal issues, like ulcers or acid reflux.

Employees with mental health issues are less engaged and productive and have higher absenteeism and presenteeism levels than their coworkers. Those dealing with chronic stress took twice as many sick days per year and had 50% higher levels of presenteeism. Employees with depression cost employers more than $44 billion per year in lost productivity alone, with more than 80% of costs due to presenteeism. In total, employers are losing at least $193 billion annually to employees’ untreated mental health disorders.

Those Dealing With Chronic Stress Took Twice As Many Sick Days Per Year and Had 50% Higher Levels of Presenteeism.

Addressing Mental Well-Being

The best solution an employer can offer is support. By starting the conversation and introducing mental health resources, the stigma is lifted and employees feel encouraged to seek necessary treatment for their mental health problems. Studies show a significant decrease in symptoms for mental illnesses after a patient starts receiving treatment. A reduction in mental health issues not only means lessened healthcare costs, it also means improved productivity.

Employee Assistance Programs (EAPs)

are one of the most common mental health resources offered by organizations. EAPs connect employees with a counselor outside of their company to discuss and resolve work-related or personal issues. Employers can also offer:

Health insurance with coverage for mental health treatment
Telemedicine behavioral health counselor
Counseling hotline for emergencies

Employees feel valued by employers who provide this much-needed support, leading to an increase in morale and loyalty.

© 2019 Teladoc, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services.  Click here to view a Teladoc Access Map.


Behavioral Health visits and Dermatology consultations are not available 24/7/365. Behavioral Health visits will be scheduled. Behavior Health visits are not available to minors. All Behavioral Health specialists may not be available in all states. For dermatology consultations, members must complete a Dermatology Intake Form and upload a minimum of three images through the secure message center before each initial consultation. Dermatology is not available in ID or ND.



This program is NOT insurance coverage, not intended to replace insurance, and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CRM 5.00. It contains a 30-day cancellation period, provides discounts only at the offices of contracted health care providers, and each member is obligated to pay the discounted medical charges in full at the point of service. For a complete list of disclosures, click here. Discount Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475, Dallas, TX 75380-3475.


Not available to UT, VT or WA residents.